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Marian Ringuette

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Kendra Uusitalo

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WASHINGTON—The Consumer Financial Protection Bureau (CFPB) has ordered Bank of America to pay more than $100 million to customers for systematically “double-dipping” on fees imposed on customers with insufficient funds in their account. The Bureau said the bank deliberately withheld reward bonuses explicitly promised to credit card customers, and misappropriated sensitive personal information to open accounts without customer knowledge or authorization.