TROY, Mich.–The new J.D. Power 2024 U.S. Mortgage Service Satisfaction Study has found mortgage servicers’ efforts to improve digital experiences and streamline problem resolution have helped drive incremental improvements in customer satisfaction, even as the overall financial health of borrowers has declined sharply and an increasing number of borrowers are paying their bill after the due date.
Fresh Today
BEAVERTON, Ore.–Two Oregon credit unions said they have received regulatory approval to move forward with a merger that would create a $4-billion CU.
ALEXANDRIA, Va.– NCUA said it is now accepting comments on a proposed rule related to succession planning at federally insured credit unions that was approved by the NCUA board at its July meeting.
WASHINGTON—After months of speculation and concerns by credit unions that it would contain language requiring compliance by credit unions with the Community Reinvestment Act (CRA), Sen. Elizabeth Warren (D-MA) has officially reintroduced the American Housing and Economic Mobility Act.
NEPHI, Utah–Nephi Western Employees has introduced a new logo and branding.
NEWPORT NEWS, Va.–A man who was allegedly part of a robbery attempt at a credit union here was shot and killed by police.
BOULDER, Colo.–The Elevations Foundation, the charitable arm of Elevations Credit Union, has changed its name and branding. It is now called the Local Change Foundation.
LIVONIA, Mich.–Zeal Credit Union said it has made an investment in CU WealthNext, LLC, a provider of what it calls “wealthtech” solutions.
MCLEAN, Va.— Capital One and Discover Financial have been hit with a lawsuit that alleges their proposed $35 billion merger would reduce competition, drive up prices and should be stopped.