Fresh Today

Fresh Today

BOSTON–In a call center in which most of the telemarketers consistently heard “click” from the other end of the phone before they ever made their pitch, one man was constantly ringing the bell indicating he had closed another deal. What was his secret? It had nothing to do with the script the telemarketers had been given.

WASHINGTON—Four federal financial institution regulatory agencies—NCUA, Federal Reserve, OCC, FDIC—have requested comment on a proposal to update their requirements for supervised institutions to establish, implement, and maintain effective, risk-based, and reasonably designed anti-money laundering and countering the financing of terrorism (AML/CFT) programs.