TAMPA, Fla.—The Mastercard ATM liability shift arrives Oct. 21, and one expert says it’s time credit unions that have not upgraded to chip-enabled machines begin doing so.
THE boost
BROOKFIELD, Wis.—There’s no turning back from the Internet of Things, which is rapidly expanding the connected devices people have on them, in their cars and at home.
TAMPA, Fla.—Evansville Teachers Federal Credit Union, a member of CSCU, has increased its average monthly credit card applications by 89% after extending to members its “3-2-1” ScoreCard Rewards program.
ATLANTA—Confusion in the payments marketplace among both merchants and issuers is a major reason why the U.S. EMV migration has not proceeded at a faster pace, with only about 20% of POS transactions being chip-on-chip today—chip card and chip terminal.
LAS VEGAS—Three credit unions that have redesigned facilities as part of new branch strategies shared their stories here.
LAS VEGAS–A lot of credit unions could use much better project management around their project management.
LAS VEGAS–Credit unions that are using net promoter scores are making a mistake if they are focused on just the score. And, as one CU believes and is now rolling out, a mistake if they are hiding the scores from members.
TAMPA, Fla.—The increase in card not present fraud following the EMV liability shift deadline is not surprising, but what is raising eyebrows is the rise in debit card fraud over the past six months.
WASHINGTON–The retail industry continues to control much of the discussion around interchange in payments, but one analyst is suggesting recent gains made by financial institutions may be lost, depending on the result of the upcoming elections.
SAN FRANCISCO—It’s not enough to simply offer mobile deposit—the user experience has to be exceptional, contends one research firm that says if credit unions don’t get it right they will be left behind not only in mobile banking, but in mobile payments as well.