THE feature

RANCHO CUCAMONGA, Calif.—The WannaCry ransomware attack is sending a strong message to credit unions that they need to further bolster cyber defenses, most especially in staying current on all security patches, understanding the threat extends to ATMs, and creating a “culture of security” within their offices.

CARLISLE, Penn.—An appeal by a group that has opposed the merger of Cornerstone FCU here and Belco Community CU has been turned down by NCUA.

ST. PETERSBURG, Fla.—Beefing up call center defenses is a critical step now in protecting members’ sensitive data, asserts PSCU.

HARRISBURG, Penn.—The credit union with the fourth-largest credit card portfolio in the nation has finally decided that a rewards card is needed to compete today—after earlier avoiding it “like the plague.”

CHICAGO—Credit unions can do a better job of helping members prepare for unforeseen expenses, asserts IWS, which says there’s a reason CUs are underperforming in an area where they could help both the member and the CU itself.

LAKE FOREST, Ill.—Total checking account deposits have reached almost $2 trillion–the highest total in U.S. history, and a sign that consumers are still uncertain about the economy’s future, says one economist who is offering up seven things every credit union should be thinking about.

NEW YORK­–Work sucks (sometimes). But credit unions have some strong and unique advantages for making sure that is not the case (at least on most days).

NEW YORK–How do you turn a “heritage” entity such as credit unions into something that remains relevant today? An executive with the National Football League shared some of the plays from its playbook.

NEW YORK–It has been hailed as one of the most revolutionary and successful transitions ever by an iconic American brand. But the “Happiest Place on Earth” was only able to continue to fulfill that motto by having some difficult internal revelations, painful conversations, and frank reassessments.