THE feature

BROOKFIELD, Wis.—Fewer consumers are tossing away paper monthly statements and instead are opting for both digital and hard copy, says Fiserv, which added that in an unexpected twist, it’s Millennials who are leading the way on the trend.

CHICAGO–CUToday.info is asking management at credit unions that plan to continue operating in the near future to act as a focus group and take two minutes to offer input on a potential event in 2018.

WASHINGTON—There’s a great lesson to be had for credit unions today in a battle that was fought by the “fax generation”—credit unions can accomplish extraordinary things when they unify and get behind something.

LOMBARD, Ill.—Credit unions this year have a big opportunity to expand their business lending, according to Raddon–but a lot of that will depend on the performance of front-line staff.

SEATTLE—The branch of the future isn’t necessarily a flashy modern office loaded with technology such interactive teller machines (ITMs) and video walls, asserts Momentum.

LAS VEGAS—How can a person not just change the course of their own life but even disrupt the entire financial services industry? By simply counting down 5-4-3-2-1.

LAS VEGAS–Seeking to disrupt markets and be innovative? The key lies in “enchantment,” according to a person who knows a little something about a product that has enchanted hundreds of millions of people.

SCOTTSDALE, Ariz.—Since most credit unions lack the resources to be technology builders, they naturally buy and integrate new solutions. But to be effective in doing that requires top-notch coordination and integration methods organization-wide, and that’s not always happening, according to one company’s analysis.

ATLANTA—The National Federation of Community Development Credit Unions believes the new On the Rise Financial Capability Center here will become a model for other organizations, or groups of credit unions, to establish in their communities to help residents get on sound financial footing.