THE feature

BROOKFIELD, Wis.—With the holidays approaching, credit unions could benefit from unwrapping a new gift card strategy now to capture more members’ spend, according to one company, which says the key is offering digital cards.

MILWAUKEE—There are the headline natural disasters—tornadoes, hurricanes, wildfires and floods—that affect credit unions everywhere, but there are also the “silent” disasters that may not make the news but that credit unions very much need to be giving attention, according to one expert.

MADISON, Wis.–Thanksgiving may be a long-held traditional holiday for Americans, but few will celebrate the true meaning of the day more this year than some of the country’s newest residents–in this case, the former leader of Afghanistan’s credit unions, who escaped death threats from the Taliban and who, with U.S. credit unions’ help, is now residing in Madison, Wis., with his family. And he’s about to start a new job with a credit union.

MADISON, Wis.—Another expert is recommending credit unions in California not overreact to a recent national report that paints a negative picture of certain CUs’ overdraft practices, emphasizing the article does not take into consideration enough facts.

MIDLAND, Mich.—Dow Credit Union is reporting it was able to save each of its member households an average of $1,214 during 2022, thanks to its focus on delivery methods and product choice.

ALEXANDRIA, Va.–Representatives of five different credit union groups challenged NCUA’s justifications for more spending next year during the agency’s annual budget briefing, raising particular concerns around the proposed hiring of consumer compliance specialists and pointing to areas where they say the budget can be cut.

ARLINGTON, Va.—NAFCU hopes credit unions in California don’t begin to back away from offering overdraft programs just because some consumer advocates don’t like the service that has been the target of strong criticisms in national media.

BIRMINGHAM, Ala.—After criticism in a national publication was directed at a number of California CUs’ overdraft practices, Dennis Dollar asserts what is being left out of all that is that consumers want the programs—and that many the critics of overdraft programs do not face the same money problems of lower-income Americans.

DALLAS–A company with which many credit unions partnered in order to offer cryptocurrency services to members is exiting the CU space and backing out of agreements, requiring members to sell their crypto at the current price, which for some may be at a loss.

MADISON, Wis.–Extensive new research and analysis that offers a new way of thinking about members along with actionable strategies for winning their business and helping them at the same time has been released by the Filene Research Institute.