THE feature

MADISON, Wis.–Now just a little more than a month into the job as the ninth president and CEO of TruStage, Terrance Williams is sharing what he has experienced and heard from credit unions, what he has found to be the company’s real strength, and has offered his early insights into what credit unions should be seeing from the company moving forward.

FRISCO, Texas–Would you sink your own money in a fintech seeking an investment from the credit union? How do you know when it’s time to slow down when mulling a fintech investment? Is your CU being left behind by “monolithic partners?” Those questions and others were explored by three credit union leaders during a meeting here.

ST. PETERSBURG, Fla./RANCHO CUCAMONGA, Calif.–Despite the significant and tough decisions that lie ahead around integration, product offerings and potential cuts to headcount, the CEOs of PSCU and Co-op Solutions say their proposed merger all comes down to “being better together.”

LAKE FOREST, Ill.—Will “Big Checking”—defined as those FIs and companies with more than one million checking accounts—steal away even more checking dollars from the smaller players?

MADISON, Wis.—Credit unions should not be overly concerned about borrowers with federal student loans becoming delinquent on their CU obligations now that payments have restarted, says one company, which believes that, in fact, there is an opportunity to be had.

MILWAUKEE—The growth in extreme weather events affecting broader portions of the U.S. has led more credit unions to take steps to construct buildings that can better withstand natural disasters, including making bigger investments to ensure one location will be standing even if all other branches are wiped out.

LAKE FOREST, Ill.—Overdraft volume continues to rise as price for the service continues to fall, according to a new study that also reveals credit unions are seeing more significant volume increases than banks—data one economist says counters criticisms that have appeared in national media recently chastising CUs’ overdraft practices.

BOOVILLE—Nothing is more frightening than the fear of the unknown—staring into the misty darkness, unsure of what the next step will bring, says Michaell Bell about the early days of credit union bank buys.

LAS VEGAS–Paul Kesserwani said he first became aware of just what kind of financial trouble people are getting into one small purchase at a time when he was alerted to a transaction by one person who had used buy now, pay later (BNPL) financing for a $6 hamburger.